Frequently Asked Questions
Everything you need to know about our outdoor gear and apparel.
What is the Orvis Great Happiness Guarantee?
We stand behind everything we sell. If you aren't happy with your purchase for any reason, we will make it right through an exchange or a full refund.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number. You can also view your order status by logging into your Orvis account.
Do you offer international shipping?
Yes, Orvis ships to over 150 countries worldwide. Shipping costs and delivery times vary based on the destination and the weight of the package.
How do I return or exchange an item?
You can return items by mail using our pre-paid shipping label or at any Orvis retail store. Items should be in their original condition for a full refund.
How do I determine the correct size for clothing?
Each product page features a detailed 'Size Chart' link. We recommend measuring yourself and comparing your results to our guide to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as PayPal, Apple Pay, and Orvis Gift Cards.